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Frequently Asked Questions About Your Order
How do I change the quantity of an item?
You can easily adjust the quantity of any item directly in your shopping cart. Simply use the '+' and '-' buttons next to the item's quantity field. After making your desired changes, click the "Update Cart" button to ensure your changes are saved and the totals are recalculated. This allows you to fine-tune your order before proceeding to checkout.
What if I want to remove an item?
To remove an item from your cart, locate the item you wish to delete and click the "Remove" button positioned at the end of that product's row. This will instantly take the product out of your cart. Remember to click "Update Cart" if you have made multiple changes to recalculate the final price.
How is shipping calculated?
Shipping costs are calculated based on your delivery address and the total weight/volume of your order. Our system automatically estimates the shipping fee, which will be clearly displayed in your cart summary. For specific details on international shipping or expedited options, please refer to our Shipping Policy page.
Can I save my cart for later?
While our current system doesn't have a direct "save cart" feature for unregistered users, your cart items are typically stored using browser cookies. This means if you close your browser and return later, your items should still be there. For registered users, logging into your account will often retrieve your last cart. For a more permanent solution, consider completing your order promptly.
Need Assistance? We're Here to Help!
If you have any questions about your order, products, or need help navigating our site, our customer support team is ready to assist you. At Herbal Vitality UK, your satisfaction is our priority.
