Privacy Policy

At Herbal Vitality UK, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Introduction

Herbal Vitality UK operates from our main office at 76 Charlotte St, London W1T 4QF, UK. We value your trust and are dedicated to being transparent about our data practices. This policy applies to all visitors, users, and others who access the service.

2. Data We Collect

We collect various types of information to provide and improve our service to you. This may include:

• Personal Identifiable Information (PII): Such as your name, email address, postal address, phone number (+44 20 7323 6800), and payment information when you make a purchase or create an account.
• Usage Data: Information on how the service is accessed and used, including your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Please refer to our Cookie Policy for more details.

3. How We Use Your Data

Herbal Vitality UK uses the collected data for various purposes:

• To provide and maintain our service, including processing your orders and managing your account.
• To notify you about changes to our service or products.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our service and products.
• To monitor the usage of our service and identify potential issues.
• To detect, prevent, and address technical issues.
• To send you marketing and promotional communications about products or services you might be interested in, based on your preferences.

4. Data Sharing and Disclosure

We may share your personal data in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If Herbal Vitality UK is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• For Legal Requirements: Herbal Vitality UK may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Herbal Vitality UK, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

5. Your Data Protection Rights

Depending on your location, you have certain data protection rights. Herbal Vitality UK aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights may include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at [email protected].

6. Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. For more information, please visit our dedicated Cookie Policy page.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: Contact Us
• By phone number: +44 20 7323 6800
• By mail: 76 Charlotte St, London W1T 4QF, UK